Privacy Policy

True Med Billing LLC, headquartered in the United States, is a company that provides network-enabled services to healthcare, hospital, and ambulatory customers across the country. Our healthcare cloud-based solutions provide healthcare providers with various options such as electronic health records, patient engagement tools, and revenue cycle management. For further details regarding True Med Billing LLC, kindly refer to the “About Us” section on https://truemedbilling.com/about-us/

Commitment to Privacy and Security

  1. HIPAA Compliance

We safeguard Protected Health Information (PHI) through:

  • Encryption: All data (emails, SMS, calls) is encrypted in transit and at rest.
  • Access Controls: PHI is accessible only to authorized personnel.
  • Business Associate Agreements (BAAs): RingCentral and other vendors comply with HIPAA.
  • Audits & Training:
  • Regular security audits.
  • Annual staff training on HIPAA updates.

2). Data Protection

Your information is protected with enterprise-grade measures:

  • Secure Storage: Data is stored in HIPAA-compliant servers with multi-factor authentication.
    • Strict Confidentiality:  Client details are never shared with third parties without consent.
    • Data is retained only as long as legally required.
    • No Spam: We do not sell, rent, or trade contact information.

Example of Our Commitment:

  • When a client’s contract ends, all communication stops, and their information is securely archived as per HIPAA regulations.

3). Transparency in Communication

We believe in clear, honest, and respectful communication. Whether you are an existing client or a prospective one, our practices ensure that we communicate only for legitimate reasons and always with your consent.

If you have any questions about this policy or wish to learn more, please contact us via the form on our website or call our designated contact number.

If you have any questions about this policy or wish to learn more, please contact us via the form on our website or call our designated contact number. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.” (Highlight and Bold this Text)